Last Modified: [5/27/2026]
Protecting
consumers’ private information is our priority.
This privacy policy (“Privacy Policy”) applies to [Louvar 5 DistributingLLC],
and its subsidiaries and affiliates (collectively referred to as “Retailer”,
“we”, “us”, or “our”), and governs how we collect, use, process,
disclose and protect the personal information of individuals who interact with
our website, mobile applications, and services.
This Privacy Policy covers all of our consumer-facing offerings,
including: our products, services, website, any mobile versions and/or
applications powered by or integrated with the RSA America and/or On Grocery
platform, and any sites Retailer may have now or in the future, including
without limitation its software-as-a-service platform that enables us to market
and promote our store information, specials, promotions and coupons and
e-commerce features (the “Services”).
This Privacy Policy outlines our principles for collecting, using and
protecting the personal information that we maintain about any person whose
personal data is being collected, held or processed by us.
By using the Services in any manner, you indicate that you have read and accept our Privacy Policy and consent to the data practices
described herein. If you do not accept this Privacy Policy or fail to meet or comply with
its provisions,
does not meet or comply with the provisions set forth herein, then the user may
not use the Services. We take the privacy of consumer information very seriously, and we will
not share personally identifiable information in ways not described in this Privacy Policy without providing the
user with an opportunity to opt out of such use or otherwise prohibit such unrelated use. If required by
applicable law, we will seek express consent from consumers to process personal
data (i) they provide and/or (ii) that is collected during their
use of the Services. Any consent shall
be entirely voluntary. In the event a
user does not provide consent to use or process a consumer’s personal data, they
may not access and/or use the Services.
WHO
WE ARE AND OUR ROLE
Retailer acts as the data controller of personal information
collected from consumers through the Services. Certain technology, hosting,
analytics, messaging, and e-commerce features may be provided by RSA America
and/or On Grocery, LLC (collectively, the “Platform Providers”), who
process personal information on Retailer’s behalf as service providers or
processors. The specific Platform Providers involved may vary depending on the
configuration of the Services used by Retailer.
INFORMATION WE COLLECT
When
a user uses the Services, they may provide Retailer with two main types of
information: (1) personally
identifiable information that they knowingly choose to disclose,
collected on an individual basis, and (2) general user
information that does not contain personally identifiable information,
collected in aggregate as the user browses and uses the Services. We collect
information from a user when they (a) use and/or access the Services, (b)
registers an account, (c) opens and/or responds to our emails, (d) contacts
Retailer, (e) visits any page online that displays our content, (f) makes
purchases through the Services, and/or (g) provides information to any of our
service providers, customers, partners, and/or other consumers.
Retailer
will collect, store, analyze, and use individual consumer purchase data to
source and deliver targeted promotions, offer relevant product information,
improve and personalize its services as
well as the services of relevant third parties. Retailer may also send communications, including emails,
text messages, and push notifications containing media, promotions, offers, and
related content.
Personally-Identifiable Information
a User Chooses to Provide
We
may ask for certain personal information from a user to provide them with content and/or services they
request. We collect personal information
such as: (i) contact information and account credentials (including name,
telephone number, email address, username, and business website address); (ii)
financial information (such as checking account information, credit card
number, expiration date, verification number, and billing address); (iii) purchase
information (such as order details, payment information (processed securely via
third-party processors); (iv) demographic information (including age, birthdate
and gender); (v) location information (such as geographic location of the
device used by the user); (vi) survey responses and feedback (such as
information you submit through forms, ratings, emails or customer support);
(vii) communication (including responses to emails, SMS, and push notifications
you receive from us; and/or (viii) other business information required for
Retailer to provide the Services. Once a user registers for an account, they are considered to have opted in to receive electronic communications from Retailer. Retailer may also provide the user with the
opportunity to participate in surveys through the Services. If a user participates, we will request
certain personally identifiable information.
Participation in surveys is completely voluntary
and a user therefore have the choice whether to
disclose such information.
Information We Collect Automatically
Cookies: In an effort
to be transparent with our data collection practice and the technologies we use
to provide the Services, the following explains how we use Cookies. We use
Cookies and web log files to improve the user experience on our website
experience and quality of the Services, and to customize the experience, by
tracking website usage and trends, conducting research and development for
additional services, and determining marketing efforts.
A “Cookie”
is a tiny data file that resides on a computer, mobile phone, or other device,
and allows the Retailer to recognize consumers when consumers return to our
website using the same device and web browser and enables the Retailer to
collect information about how a user uses our Services. Information gathered through Cookies may
include the date and time of visits, the pages viewed, and time spent at using
the Service. If a user does not agree to
our use of Cookies, the user should set the browser settings accordingly or not
use the Services. The Retailer uses Cookies and web log files for purposes including,
but not limited to: (i)
tracking usage and trends, (ii) improving the quality of the Services, (iii)
customizing the user experience, and (iv) compiling anonymous, aggregated
information to better understand how our Services are used.
Cookies
are categorized by how long they are stored and their function. The types of Cookies used by the Retailer
are as follows: : [retailer to confirm the following are accurate]
·
Persistent
Cookies: Persistent Cookies remain on
a visitor’s device for a set period of time specified
in the Cookie. They are activated each time the visitor returns to the Services that
created that particular Cookie.
·
Session
Cookies: Session Cookies are
temporary and are deleted from a computer when a user closes the web browser.
They allow the Retailer to link the actions of a user while using the Services.
·
Strictly
Necessary Cookies: Strictly necessary
Cookies are essential for navigating the Services using its features.
·
Performance
Cookies: Performance Cookies collect
anonymous data for statistical purposes on how consumers use the Services. They
do not contain personal information and are used to improve the user experience.
·
Functionality
Cookies: Functionality Cookies allows
the Retailer to operate the Services in accordance with a consumers’
preferences, such as ‘remembering’ a user in between visits.
A
user may remove or block Cookies using the settings in the browser, but in some
cases this may affect their ability to use the
Services and/or impact the user experience while using the Services.
By
accessing or using the Services, the user consents to the placement of Cookies
on their device as described in this Privacy Policy. If a user prefers not to receive Cookies
through the Services, the user may control how the browser responds to Cookies
by adjusting the privacy and security settings of the web browser.
Device
Data: We use device data, which is
information concerning a device the user uses to access, use, and/or interact
with the Services, such as operating system type and version,
mobile device model, browser
type, domain, and other system settings, the language the system uses and the
country and time zone of the device; geolocation data; unique device identifier
and/or other device identifier, mobile phone carrier identification, and device
software platform and firmware details.
Aggregate: We may collect non-identifying and
statistical information about the use of our Services, such as how many
visitors access a specific page, how long they stay on that page which links
they click, system configuration information, and/or other interactions with
the Services. This information
represents a generic overview of our consumers, including their collective
habits. Information collected in the aggregate is not linked to individual users.
Analytics:
We use analytics software
to gather statistics and usage trends for product and service improvement
purposes. The Services may record data
from a consumer’s phone, tablet, or computer such as how frequently the user
uses the Services, what actions the user takes, and associated performance
data.
Other
Tracking Technologies: We may
supplement information the user provides to us with information from other
sources, such as information to validate and/or update a consumer’s address,
payment card and/or other demographic information. This supplemental data helps us maintain the
accuracy of user information on our Services and supports internal analysis.
We
may also use clear gifs, pixel tags and web beacons, which are tiny graphic
images placed on website pages and/or in our emails that allow us to determine
whether the user has performed specific actions and online activity. Unlike Cookies, which are stored on a
consumer’s computer hard drive, clear gifs are embedded invisibly on web pages.
We
do not link information gathered by clear gifs to a
consumer’s personally identifiable information.
[retailer to
confirm this is accurate]
Third
Party Services: To
support the services we provide to users, we may use services hosted by third
parties that utilize Cookies and other tracking technologies. These third-party
services may collect information sent by a browser as part of a web page
request, including Internet Protocol (IP) addresses, browser software, and/or
clickstream patterns. If such third-party services collect information, they
typically do so anonymously, without identifying individual visitors.
However,
we may associate information collected through tracking technologies to
personal information we collect. Additionally,
we may allow third parties who list services to use Cookies in connection with
their use of the Services. These third
parties may collect and store similar types of information and use it in a
manner similar to the Retailer, as described
above.
All
such third parties are prohibited from using a consumer’s personal information
except to provide services to the Retailer, and they are required to maintain
the confidentiality of consumer information. By using the Services, the user
agrees to release the Retailer from any and all
liability resulting from the unauthorized disclosure of a consumer’s personal
information due to a data breach by a third-party service provider.
Third-Party Authentication. If you choose to log in using a
third-party service (such as Google, Apple, or Facebook), the third-party
service may provide us with certain personal information such as your name and
email address. Your use of such features is governed by the third party’s own
terms and privacy policies.
HOW WE USE INFORMATION
General Use
We
use information collected, as described in this Privacy Policy, to provide users
with the Services
information and/or content they have requested and, in some
cases, to contact users about our products, features, and/or other
services. We also use the information
collected to take the following actions: [retailer to confirm this is accurate]
·
operate,
maintain, and improve the Services;
·
respond
to questions and consumer requests;
·
perform
analytics and conduct research;
·
send
the user reminders, support messages and marketing communications;
·
manage
the administration of the Services;
·
improve
the design and content of the Services;
·
use
the information for additional purposes, as communicated to users;
·
analyze
the performance of programs,
products, and services we offer;
·
market
user-provided listings or information;
·
contact
users via email, social media, blog, or newsletter;
·
collect
user feedback about third-party products and/or services;
·
provide
personalized advertisements based on user information and preferences;
·
inform users about products, events
and promotional opportunities; and
·
use
the information for other purposes about which we notify users.
The
information collected in the aggregate enables the Retailer to better
understand a consumer’s use of the Services and to enhance a consumer’s
enjoyment. We may use financial information to enroll users in one of our
subscription plans and/or for other services they choose to participate in. By using the Services, users agree to receive
certain communications from us, including but not limited to the following::
Special Offers, Newsletters and Updates. We may
occasionally send users information about products, special offers, promotions,
and newsletters. Out of respect for user
privacy, users may optout of receiving these communications by
contacting us at [jeremylouvar@yahoo.com].
Customer Service. Based upon
the personally identifiable information a user
provides, we will communicate with the user to respond to inquiries and
reviews, deliver requested services, and manage the user’s account. We may
communicate via email or telephone, depending on the user's preference. Customers can reach Retailer by email at [jeremylouvar@yahoo.com]
and/or by phone at [406-546-3656].
Parties
with whom we may share a consumer’s information:
Service
Providers. We may share a consumer’s personally
identifiable information as well as information from tools like cookies, log
files, and device identifiers and location data (such as usage data,
referring/exit pages and URLs, platform types, number of clicks, etc.), with
employees, contractors, and/or agents that help Retailer provide the Services
to a user (“Service Providers”). Our Service Providers will be given
access to a consumer’s information only as reasonably necessary to provide the
Services. Certain Service Providers will automatically collect non-identifying
information about a consumer’s use of the Services and Retailer will not be liable for such
collection or use.
Retailer may
utilize Platform Providers to facilitate communications with consumers (such as
emails or text messages) on Retailer’s behalf. Any such communications are sent
under Retailer’s direction and control. Individual
users may opt out in accordance with the instructions provided in any such
emails. Please note that Platform Providers’ collection and use of consumer
information is subject to its own privacy policy, which we encourage you to
review. (link to RSA Privacy Policy and On Grocery Privacy Policy).
Compliance
with Laws. Retailer will not disclose a consumer’s
personal information to third parties except as set forth in this Privacy
Policy and in the following circumstances: (i) to investigate and defend
Retailer members against any third party claims and/or allegations and/or
otherwise to protect Retailer from liability, (ii) to investigate, prevent
and/or take action regarding suspected and/or actual illegal activities, (iii)
to assist government enforcement agencies, respond to a legal process and/or
comply with the law, (iv) to exercise or protect the rights, property and/or
personal safety of the consumers of the Services and/or (v) to protect the
security and/or integrity of the Service.
Business Transfer. If we sell or otherwise
transfer part or all of Retailer or our assets to another organization (e.g.,
in the course of a transaction such as a merger, acquisition, bankruptcy,
dissolution, liquidation, etc.), a consumer’s information such as name and
email address, user content and/or any other information collected through the
Services may be included among the transferred assets.
INFORMATION CHOICES
User Information Choices
We
respect user privacy and give consumers an opportunity to opt out of receiving
announcements of certain information.
Although we believe consumers benefit from a more personalized
experience when we understand their preferences, users can choose to limit the information they provide to Retailer, as well as the communications they receive from us. If a user visits the Services and volunteers
personally identifiable information, they
may opt out of receiving
notifications and may also review,
modify, update, or delete such
information by contacting
and/or adjusting their preferences within the Services.
Please
note that even after a user requests a change and it is processed, Retailer
may, for a time, retain residual information about such user in its backup
and/or archival systems, and reserves
the right to access and use previously collected user data in the future. Also, we may continue
to send non-commercial emails related to a user’s account and transactions
through the Services.
Following
the termination or deactivation of a user’s account, Retailer may retain
collected information and data (including without limitation, the user’s profile
data) for a commercially reasonable time for backup, archival, and/or audit
purposes, and retains the right to access and use such data in the future. In
some cases, if a user chooses not to provide the requested information, they
may not be able to access or use all features of the Services.
California Privacy Rights
Under
California Consumer Privacy Act (“CCPA”), California residents have the right to access and obtain a copy of their personal information. A user may contact us in writing to request records
of any and all personal information we have collected about them. The CCPA requires businesses to
disclose:
(1)
the categories of personal information the business collected about
individuals,
(2)
the categories of sources from which personal information is collected,
(3)
the business or commercial purpose for collecting or selling personal
information,
(4)
the categories of third parties with whom personal information is shared, and
(5)
the specific pieces of personal information collected about the individual.
Sensitive Personal Information: Retailer does not collect or use
“sensitive personal information” as defined under the California Privacy Rights
Act (CPRA), such as social security numbers, government identifiers, precise
geolocation, or biometric data, except as necessary to provide the Services
(for example, approximate location for store finders or distance-based offers).
Retailer does not use sensitive personal information for inferring
characteristics or profiling.
To
request such information from Retailer, please email your request to [jeremylouvar@yahoo.com].We
will provide a list of the categories of personal information disclosed within
thirty (30) days of receiving such a request.
Such requests may be made no more than once per calendar year. We reserve the right not to respond to
requests submitted other than those specified above. Retailer
does not “sell” personal information for monetary consideration. Retailer may
“share” personal information for cross-context behavioral advertising as
defined under the CPRA. California residents may opt out of such sharing by
contacting us at [jeremylouvar@yahoo.com].
The following exceptions may prevail with
respect to fulfillment of data access requests: (a) Retailer may not provide
personal data if we are unable to verify
the identity of the individual because
the data has been de-identified to the point where identification is not
possible; and/or (b) Retailer may not provide personal data to an individual is currently involved in a civil or criminal proceeding with
Retailer.
SERVICE ELIGIBILITY AND CHANGES
Children
and Minors. The Children’s Online
Privacy Protection Act (“COPPA”) requires that online service providers
get parental consent before they knowingly collect personally identifiable
information online from children under the age of thirteen (13). Retailer does not knowingly collect such information from
children under thirteen (13) years of age.
By using the Services, the user represents and warrants that they are at
least thirteen (13) years old. If the user is under eighteen (18), use of the
Services is subject to parental consent.
We
may, at our sole discretion, refuse to offer the Services to any person or
entity and may modify eligibility requirements at any time. If we become aware that
we have collected personal information from a child under age thirteen (13), we
will promptly delete the information. If you believe that a child under the age
of thirteen (13) may have provided us personal information, please contact us
at [jeremylouvar@yahoo.com].
Changes
to Privacy Policy. In general, changes to this Privacy Policy will
be made to reflect new or modified laws and/or business procedures. However, we may update this Privacy Policy at
any time, with or without prior notice, so we encourage you to review it
periodically. We will update the ‘Last
Modified’ date above and may provide additional forms of notice of
modifications and/or updates as appropriate under the circumstances. You can determine when this Privacy Policy
was last updated by referring to the ‘Last Modified’ date above. Continued use of the Services following any
changes to this Privacy Policy constitutes your acceptance of those changes.
SECURITY
We
work hard to secure a consumer’s personal information from unauthorized access
to and/or unauthorized alteration, disclosure and/or destruction. Retailer has implemented appropriate
physical, electronic and administrative safeguards to secure the personal
information we process. We follow generally
accepted industry standards to protect personal information submitted to us -both
during transmission and after it is received.
A
consumer’s account is protected by password for a consumer’s privacy and
security. We regularly review our data
collection practices, including our physical security measures, to help prevent
unauthorized access to systems. When a
consumer’s bank account information is transmitted via the Services, it is secured using encryption
technology.
However,
because the internet is not a fully secure environment, Retailer cannot guarantee warrant the absolute security of any information
a user transmits to Retailer or guarantee that information on the Services may
not be accessed, disclosed, altered, and/or destroyed by breach of any of our
physical, technical and/or managerial safeguards.
Users are responsible
for maintaining the confidentiality of their unique passwords and account information,
and for managing access to communications between themselves and Retailer. Users should limit access to their computer,
mobile device, and/or browser and sign out after accessing their account. We
are not responsible for the privacy, security, or functionality of any third-party organizations or services,
including websites or content linked to or from the Services.
On Grocery does not
store, process, or transmit cardholder data and is not intended to be a PCI DSS
in-scope service provider. To the extent On Grocery provides hosting or
infrastructure services, such services may support systems used by Retailer in
connection with its operations; however, Retailer remains solely responsible
for its payment processing environment and PCI DSS compliance.
DATA RETENTION
We
will retain a consumer’s personal data for as long as necessary to fulfill the
purposes for which it was collected, including to meet legal, accounting, or reporting obligations.
To determine the appropriate retention period for personal data, we consider
the volume, nature, and sensitivity of the data, the potential risk of harm
from unauthorized use and/or disclosure;, the purposes
for which we process the data and whether those purposes can be achieved
through other means; and applicable legal requirements.
In
certain cases, we may anonymize a consumer’s personal data (so that it can no
longer be associated with a user) for research or statistical purposes, in
which case we may use the anonymized
data indefinitely without
further notice. We may retain information (including without
limitation a consumer’s personally identifiable information) for a commercially
reasonable period for backup, archival, audit purposes, or to comply with legal
obligations, resolve disputes and enforce agreements.
In
some cases, if a user chooses not to provide the requested information, they
may not be able to access or use all features of the Services. User may request further details regarding the retention
periods for specific types of personal data by contacting us.
DATA TRANSFERS
Please be aware that
the Services are subject to the laws of the United States, including those
governing privacy and security of a consumer’s information. By using the
Services, the user agrees to and consents to the collection, use and sharing of information as described in this Privacy Policy
and represents that they have the
authority to provide such consent.
Users understand that the privacy and data
protection laws of the United States and other applicable jurisdictions may
differ from; and may not be as protective as the laws in the user’s country of
residence. Regardless of any differences
in legal standards, we will handle a consumer’s personal information in accordance with this Privacy Policy.
CONSENT TO ELECTRONIC COMMUNICATIONS AND SMS
By using the Services,
you consent to receive certain recurring electronic communications from
Retailer, as further described in this Privacy Policy. You agree that any referrals, notices, agreements,
disclosures, or other communications sent to you
electronically satisfy any legal requirements that such communications be in writing. We may send recurring SMS messages to you in
accordance with this Section.
You may receive SMS messages from Retailer related to your use
of the E-commerce Services, Website, and/or Mobile Application, including messages regarding orders, promotions, and/or deliveries. You may opt out of receiving SMS messages at any time
by replying "STOP"
to any message. After sending "STOP," you may receive a confirmation
message to verify that you have been unsubscribed. To rejoin, you may reply
"START" or re-enroll via the Services.
For assistance, you may reply "HELP" to any SMS
message or contact us directly at [jeremylouvar@yahoo.com].
We are currently
able to deliver messages to the following mobile phone carriers: [Retailer
to confirm and update
supported carriers as needed]
§ Major carriers: AT&T, Verizon Wireless,
Sprint, T-Mobile, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin
Mobile.
§ Minor carriers: Alaska Communications Systems
(ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East
Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell
Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat
Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat
Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular,
iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic
(Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle
Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP
Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless,
and West Central (WCC or 5 Star Wireless).
Message and
data rates may apply.
Message frequency will vary depending on your interactions with the Services. Please consult your mobile carrier for
details about your text plan. Retailer is not liable for delayed or undelivered
messages.
To ensure uninterrupted communication, please keep your contact information accurate and up to date. If you have any questions
regarding electronic communications or SMS, please contact us at [jeremylouvar@yahoo.com].
LANGUAGE
The governing language
of this Privacy Policy is English, which shall prevail over any translations or
versions in other languages.
HOW TO CONTACT US
Please
email us at [jeremylouvar@yahoo.com] or contact us by phone at [406-546-3656] if you have any questions or
comments regarding this Privacy Policy. Because email communication is not
always secure, please do not include credit card or other sensitive personal
information in any correspondence to us.